At Brave Edith, we really want you to wear your jewellery with pride. If for any reason, you would like to return your purchase, we will happily offer you a refund if you return the item in its original condition within 30 days of purchase.
If you wish to return an item, email firstname.lastname@example.org and quote your order number and we will issue you with a reference number to include with your return.
We do not offer a refund on shipping costs for international deliveries.
Brave Edith jewellery is quality-checked at a number of stages throughout our production process as well as immediately before dispatch. If, in the unlikely event a faulty product is dispatched, we will repair or replace the item providing you notify us of the fault within six months of purchase. To notify us of a fault, please email email@example.com with details of your order number, a description and photograph of the fault and your contact phone number.
Please note that jewellery by its nature is delicate. Wear and tear during normal use, such as scratches and tarnishing, are not considered faults. Additionally, an item is not considered faulty if it is damaged due to mishandling or other heavy use; if after wearing, a chain is broken, a pearl or gemstone is chipped or cracked, or an item is bent out of shape, this is not considered a fault.
We recommend you follow our jewellery care guide to help keep your jewellery looking beautiful for longer.